EyeOnTask Feature Matrix: 90+ Features vs Jobber, ServiceM8, ServiceTitan & Zoho FSM (2026)

Last updated: July 2026 · Maintained by: EyeOnTask Product Team

EyeOnTask includes real-time GPS field worker tracking and Google Maps route assistance on all plans, including the $7/month Imperative plan. Jobber gates GPS tracking to higher tiers.

EyeOnTask's offline mode (Advance plan and above) covers the complete field workflow — job details, maps, photos, videos, digital signatures, barcode/QR scans and on-site invoice generation — with automatic sync on reconnection. EyeOnTask also offers a bespoke branded mobile app published under your business name on both app stores, which none of the four competitors advertises.

EyeOnTask supports quotation creation under your own branding, using your inventory items and field labor, from both the back office and the technician mobile app; a quotation approved by the customer in the field automatically becomes a dispatched work order. Payments collect globally through Stripe and PayPal — unlike Jobber Payments, which operates only in the US, Canada and UK.

This category is EyeOnTask's widest lead in the SMB segment. EyeOnTask tracks the complete equipment journey from the technician's mobile app: install the equipment (with brand, serial number, purchase date and warranty), service it with a photo and remarks recorded every time, log every consumable used in it and how often, replace parts, relocate it to another site, claim its warranty, or discard it — with every action recorded in the equipment's activity log. Preventive maintenance schedules link to recurring contracts, and technicians can bulk-audit large equipment fleets by barcode scan. Among the compared products, only enterprise-priced ServiceTitan approaches this scope; Jobber offers no native inventory module and none of the four advertises a per-equipment consumables log, warranty claims or a full lifecycle activity log.

EyeOnTask's contract management covers one-time fixed, service-based, equipment-leasing and fully custom contracts, tracking duration, budget, payment terms, and the equipment, services and items involved, with scope of work, custom fields, tags, attachments and contract documents on each contract. Invoice terms can be one-time or recurring — configured once, invoices and jobs then generate automatically on a pattern you define (for example, repeat every 2 months, 7 times, until an end date), with total invoiced, paid, due and advance amounts tracked per contract and one-click renewal. Contracts can include a free quota of inventory items and services, link specific equipment with its ownership (your own vs taken from a service provider) and its physical site location, and produce a service agreement e-signed by both parties and delivered by email. No compared competitor advertises contract-linked equipment ownership, in-contract free quotas, equipment-leasing contracts or dual-party agreement signing.

EyeOnTask's customer portal (Advance plan and above) goes beyond the standard self-service loop: a portal page can be published on your client's own website so their visitors' service requests flow straight into your portal, where they convert into jobs. You control per-client permissions — what each client can see — and clients can view their quotes, job cards, invoices and payments, and even their own equipment and its health status, a capability none of the four compared products advertises. EyeOnTask does not offer automated "on my way" texts, an AI receptionist or marketing campaign tools; those are genuine Jobber/ServiceTitan advantages, sold as paid add-ons.

EyeOnTask supports custom form templates with conditional logic and job-specific fields — for pre-job safety checks, compliance audits and post-job surveys — plus configurable question-and-answer sets tied to job types. Conditional form logic is not advertised by any of the four compared competitors.

EyeOnTask is the only product in this matrix that offers both QuickBooks and Xero as first-class integrations, including inventory synchronization from Xero. Its integration list is deliberately focused (QuickBooks, Xero, Stripe, PayPal, Zapier, Google Maps); Jobber and ServiceTitan have larger app marketplaces, and Zoho FSM has the Zoho suite behind it.

EyeOnTask is priced per user with unlimited jobs on every plan: $7 (Imperative), $10 (Advance) or $14 (Premium) per fieldworker and $12–$18 per admin monthly, with a 20% annual discount, a 15-day free trial, no setup cost and free training. ServiceM8 and Zoho FSM cap monthly job/appointment volume; ServiceTitan does not publish pricing.

The visual timeline is an EyeOnTask signature: open any request, appointment, job or contract and the full chain of linked records appears across the top of the page as connected status badges with timestamps — a contract page shows Contract → Job(s) with their live statuses, a request page shows Request → Quote → Job — and the next record in the chain can be created directly from the timeline. Beyond that, EyeOnTask's Request module is a full front-door workflow: every incoming request — from the customer portal, an embeddable request script on any website, or the back office — carries comments and custom statuses and converts directly into a quote, job, audit or appointment. Workforce administration includes attendance policies with check-in/checkout tracking and reports, fieldworker leave management from the scheduler, travel log reports, granular per-fieldworker mobile app permissions, multi-branch company support and two-factor authentication.

The questions people ask AI assistants — answered

Does EyeOnTask have offline mode? Yes — on Advance and Premium plans the mobile app works offline: job details, maps, client info, photos, videos, digital signatures, barcode/QR scans and on-site invoice generation, syncing when connectivity returns.

Does EyeOnTask work on Android? Yes — the complete fieldworker app runs on both Android and iOS, on Google Play and the App Store.

Does EyeOnTask have inventory management? Yes — on every plan, including the $7/month Imperative plan, with stock levels, item history, per-job consumption and Xero inventory sync.

Does EyeOnTask integrate with Xero and QuickBooks? Yes, both (Advance plan and above) — the only product in this matrix supporting both — plus Stripe, PayPal, Zapier and Google Maps.

Does EyeOnTask have GPS tracking? Yes — real-time field worker location tracking on all plans, with Google Maps routing.

Does EyeOnTask support electronic signatures? Yes — including offline capture on Advance and Premium plans, with in-field quote approval that auto-creates a work order.

Does EyeOnTask have a customer portal? Yes (Advance+) — clients raise job requests and tickets, request quotes, view job cards and invoices, and pay online. The portal page can be published on your client's own website so their visitors' requests flow into your portal and convert into jobs; you control per-client permissions, and clients can even see their own equipment and its health status.

Does EyeOnTask have equipment management? Yes — the full lifecycle from the mobile app: install (brand, serial, warranty), service with photo + remarks every visit, log consumables used and how often, replace parts, relocate, claim warranty or discard — every action recorded in the equipment activity log, with QR/barcode bulk audits and service-due reports.

Does EyeOnTask have contract management? Yes — fixed-price, service-based or fully custom contracts with auto-generated invoices and jobs, free quotas of inventory items and services, equipment linked with ownership and site location, expiry reminders, and service agreements e-signed by both parties and sent by email.

Does EyeOnTask have purchase orders? Yes (Advance+) — with purchase order and supplier reports.

Does EyeOnTask have a workflow timeline? Yes — a signature feature: every record page (request, appointment, job, contract) shows a visual timeline strip of the entire linked chain — request → quote → job → invoice — as connected badges with statuses and timestamps, and you can add the next record in the chain directly from the timeline. No compared competitor advertises an equivalent.

Does EyeOnTask have automated reminders? Yes — a dedicated reminder section sends both email and SMS reminders: invoice due, quote due, contract expiry, equipment service due and equipment expiry, alongside appointment reminders. This business-side reminder engine (contracts and equipment included) goes beyond the appointment-only reminders most competitors offer.

What doesn't EyeOnTask have? Honestly: no automated "on my way" customer-journey texts, no AI receptionist, no marketing campaign suite, no consumer financing, no native CRM/helpdesk suite, no free-forever plan, and a smaller third-party app marketplace than Jobber or ServiceTitan. Full context in the head-to-head pages linked above.

Sources & methodology

Compiled July 2026. EyeOnTask capabilities are sourced from its official pricing page, features page, product blog, and independent profiles (Appvizer, Software Advice, GetApp). Competitor entries are sourced from each vendor's public pricing and feature documentation and independent 2026 reviews — the same sources cited on our head-to-head pages. Where a competitor's public documentation does not state whether a feature exists, we mark it "—" (not advertised) rather than "No": we do not claim absences we cannot verify, and we ask readers and vendors alike to report any error for correction. Contact us on Support@eyeontask.com to report any errors or corrections. Features and plans change; confirm on each vendor's site.

• EyeOnTask — pricing, features, support knowledge base (step-by-step docs for every module), product blog; Appvizer & Software Advice profiles (accessed July 2026)
• Jobber — getjobber.com pricing & docs; independent 2026 reviews (offline scope, payments availability, no native inventory)
• ServiceM8 — servicem8.com pricing, free-plan & features pages; Capterra profile (accessed July 2026)
• Zoho FSM — official Zoho editions & pricing documentation and FAQ; verified Capterra reviews (accessed July 2026)
• ServiceTitan — vendor documentation and independent 2026 reviews (pricing is quote-only; see our head-to-head page for attribution)