Plumbing Service Software

to Schedule, Dispatch & Invoice Every Job

Running a plumbing company means juggling two very different jobs at once: a burst-pipe emergency that needs your nearest plumber on site before the ceiling comes down, and hundreds of planned maintenance visits — water heater flushes, backflow tests, drain inspections — that must never slip. EyeOnTask plumbing service software handles both — emergency dispatch, service agreements, per-unit equipment history, real-time inventory, quotes and on-site invoicing — in one system, from just $7 per user per month.

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Plumbing service software scheduling dashboard - EyeOnTask

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Plumbing maintenance software - service agreement and recurring job scheduling in EyeOnTask

Plumbing Maintenance Software for Service Agreements

Maintenance plans are the most predictable revenue a plumbing company has, and the easiest thing to lose on a spreadsheet. EyeOnTask lets you build each service agreement the way it is actually sold — an annual water heater flush for one customer, quarterly drain inspections for a restaurant, yearly backflow testing across a property manager's whole portfolio — with recurring jobs generated automatically for the full term of the contract and reminders sent to your admin team, your plumbers and your customers before every visit.

Each agreement also carries its commercial terms: how many covered visits it includes, which parts and consumables it pays for, and when it renews. Usage is counted automatically, so your plumber knows on-site whether a visit is covered or billable, disputes about washers and valves disappear, and renewal reminders make sure recurring revenue never quietly lapses.

Plumbing Dispatch Software for Emergency Call-Outs

When water is coming through a ceiling, every minute is measured — by the homeowner mopping the floor, by the property manager on the phone, and by your reputation. EyeOnTask is built for emergency dispatch: log the call-out as a priority job, see every plumber's live GPS position on the map, and assign the nearest available technician in a couple of clicks. The plumber gets the job instantly on their phone with the site address, access notes, installed equipment details and full service history, so they arrive knowing what they are walking into instead of diagnosing from zero.

Geofencing stamps arrival and departure times automatically, customers receive an "on the way" notification the moment your plumber is dispatched, and for routine days the same board groups nearby maintenance visits into a single efficient run — fewer wasted miles, more billable jobs per plumber per day.

Plumbing dispatch software - emergency call-out assignment with live GPS in EyeOnTask

Plumbing equipment tracking software - per-unit history with serial numbers and barcode scanning

Per-Unit Equipment History, from Water Heaters to Backflow Preventers

A water heater is not a job — it is an asset with a ten-year life and its own story. EyeOnTask gives every unit you install or service its own record: make, model, serial number, vendor, installation date, warranty period, and the complete timeline of every service, repair and part replacement since it entered your books. Stick a barcode or QR label on the unit and your plumber pulls up the entire history with one scan before touching a fitting — the last visit, the parts replaced, the issue that keeps coming back.

When a part fails inside warranty, the claim starts from the same screen: the plumber raises a warranty request from the mobile app with photos and notes, the claim moves through tracked statuses from submission to approval, and when the replacement arrives, its installation job links back to the original claim — full traceability, and one less trip because the faulty part can be discarded during the claim visit itself.

Plumbing Inventory Management Across Warehouse and Vans

Plumbing inventory is small, numerous and constantly moving — fittings, valves, pipe, fixtures, spread across a warehouse and half a dozen vans. EyeOnTask tracks it all in real time: every part used on a job is deducted automatically, stock levels update everywhere at once, and low-stock alerts land on your phone before a missing fitting costs you a completed job. Configure each van as its own stock location and you always know what is on the shelf, what is on the truck, and what needs ordering.

Because inventory, jobs and invoicing live in one system, parts used flow straight onto the customer's invoice and sync with your accounting software — no redundant data entry, no end-of-month reconciliation marathon, and audit-ready reports of every plumbing item in stock whenever you need them.

Plumbing inventory management software - real-time van and warehouse stock tracking

Plumbing field service software - real-time communication between office and plumbers

Real-Time Communication That Kills Unnecessary Truck Rolls

Most second trips happen because something was said on a phone call and never written down. EyeOnTask replaces the call-text-hope routine with structured requests from the field: a plumber who discovers a failed part mid-job raises a Material Request, Quote Request or Warranty Request from the mobile app in seconds, the office is notified instantly with the part details and equipment context attached, and the plumber watches the live status — submitted, approved, dispatched — without ringing the office once.

Integrated chat keeps everything else in context too: files, photos and job information shared inside the same system your team already works in, instead of scattered across third-party messaging apps where information goes to die.

Quotes, Invoicing & Payment in the Field

The moment a plumber diagnoses a failing water heater is the moment the customer is most ready to decide. With the EyeOnTask mobile app, your plumber builds a professional quotation on-site — repair versus replace, standard versus premium fixture, with service packages attached — presents the options, and captures the customer's eSignature before leaving the basement. Approved work converts straight to a job, and completed jobs convert straight to branded invoices with labour and parts already filled in, payable on the spot by card, cash, bank transfer or an online payment link, synced automatically with Xero and QuickBooks.

And because plumbing happens where signal doesn't — basements, mechanical rooms, crawl spaces — the app keeps working fully offline, syncing every form, photo, signature and reading the moment your plumber is back in coverage. Download it free on Google Play and the App Store.

Plumbing invoicing software - on-site quotes, invoices and field payment in EyeOnTask

Plumbing customer portal - online booking, job tracking and invoice payment

A Customer Portal That Answers the Phone for You

Half the calls your office takes are customers asking things they could see for themselves. The EyeOnTask customer portal gives homeowners and property managers their own login — on web and mobile, under your company's branding — where they book service requests at any hour, track the live status of their jobs, approve quotations with an eSignature, pay invoices online, and view the equipment you maintain for them along with its full service history.

For portfolio customers the portal is a genuine selling point in contract negotiations: a property manager who can see every unit, every visit and every invoice across all their buildings has one more reason to sign with you instead of the company still faxing job sheets.

Honest Pricing, from $7 Per User Per Month

Most plumbing software prices itself like the enterprise contracts it serves — anywhere from $50 to several hundred dollars per user per month, with enterprise platforms reported to run into thousands per month for a ten-plumber team plus hefty setup fees, and mid-market tools reserving equipment tracking for their higher tiers. EyeOnTask starts at $7 per user per month for scheduling, dispatch, quoting, invoicing, reporting and the mobile app. Equipment lifecycle, warranty tracking, service agreements and inventory come with the Premium plan, priced by role — $14 per month for each field user and $18 per month for each admin — so a ten-plumber team with one admin pays $158 a month, with no setup fee and no add-on traps.

See the full breakdown on our pricing page, or start a 15-day free trial with no credit card and prove it on your own jobs first. You can also compare EyeOnTask as a Verizon Connect Work alternative.

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Built for Plumbing Companies, Part of a Complete Field Service Platform

EyeOnTask runs field operations for trades far beyond plumbing — the same platform powers HVAC contractors, electricians, fire safety companies and elevator service teams, which means the scheduling, dispatch and invoicing core is battle-tested across thousands of daily jobs. Explore the complete feature list to see everything included with your subscription.

Job Scheduling Job Dispatching Equipment Contract Quotations/Estimations Invoicing & Billing

Manage the Whole Process in Just 4 Simple Steps

Create Job

Assign to Fieldworker

Raise Invoice

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Plumbing Service Software FAQs

What is plumbing service software?

Plumbing service software is a field service management system built for plumbing companies. It combines maintenance plan scheduling, emergency call-out dispatch, per-unit equipment history, inventory management, quoting and invoicing in one platform, replacing paper job sheets, spreadsheets and WhatsApp groups. EyeOnTask includes a web console for the office and a mobile app for plumbers in the field.

How much does plumbing software cost?

EyeOnTask starts at $7 per user per month for scheduling, dispatch, quoting, invoicing, reporting and the mobile app. Equipment lifecycle, warranty tracking, service agreements and inventory come with the Premium plan, priced by role — $14/month for each field user and $18/month for each admin (minimum one admin required) — so a ten-plumber team with one admin pays $158 a month with no setup fee. Most competing plumbing software charges anywhere from $50 to several hundred dollars per user per month, with enterprise platforms reported to run into thousands per month plus setup fees. A 15-day free trial is available with no credit card required.

Can I manage service agreements with free visit limits?

Yes. Each service agreement in EyeOnTask defines how many covered visits it includes — limited, such as two inspections a year, or unlimited — along with which parts and consumables the plan pays for. Usage is counted automatically, the system flags when a visit becomes billable, recurring jobs are generated for the full term of the agreement, and renewal reminders go to your team and your customers before any contract lapses.

How does equipment and warranty tracking work?

Every unit you install or service — water heaters, boilers, sump pumps, softeners, backflow preventers — gets its own record with serial number, vendor, install date and warranty period, retrievable on-site with a barcode or QR scan. If a part fails under warranty, the plumber raises a claim from the mobile app with photos; the claim is tracked through clear statuses, and when the replacement arrives, a linked installation job is created with full traceability back to the original request.

How do I dispatch a plumber for an emergency call-out?

Log the emergency as a priority job, and EyeOnTask shows every plumber's live GPS position so the dispatcher can assign the nearest available technician in seconds. The plumber receives the job on their phone with the site address, access notes, installed equipment details and full service history, while arrival and departure times are recorded automatically through geofencing.

Does the mobile app work offline?

Yes. The EyeOnTask mobile app works fully offline — plumbers can scan equipment, complete inspection forms, capture photos and eSignatures, raise part requests and log notes in basements, mechanical rooms and crawl spaces where there is no signal. Everything syncs automatically the moment connectivity returns. The app is free on both iOS and Android.

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