EyeOnTask vs ServiceM8: Android Support, Pricing & Features Compared (2026)
The single biggest difference is devices: ServiceM8's full field app is iOS-only, while EyeOnTask runs its complete app on both Android and iOS. ServiceM8 openly recommends iPhones and offers Android users only its limited "Lite" app. If any of your technicians use Android — the dominant platform in South Africa, India and most emerging markets — EyeOnTask is the practical choice.
The second difference is how you pay. ServiceM8 charges by monthly job volume (free plan with 30 jobs, up to $349/month for 1,500+ jobs, ~20¢ per extra job) with unlimited users. EyeOnTask charges per user ($7–$18/month) with unlimited jobs on every plan. Low-volume teams can be cheaper on ServiceM8; busy, high-volume teams are typically cheaper — and more predictable — on EyeOnTask. ServiceM8 remains an excellent, polished product for small all-Apple teams, and its free plan is a genuine advantage for sole traders.
What each tool is
EyeOnTask is field service management software for trade and service businesses — HVAC, plumbing, electrical, cleaning, pest control, CCTV, solar, fire safety and more. Its complete fieldworker app runs on both Android and iOS, with offline mode, live GPS tracking, custom forms, inventory on every plan, and equipment management with QR/barcode scanning on Premium. Every plan includes unlimited jobs; pricing is per user ($7–$14 per fieldworker, $12–$18 per admin per month) with a 15-day free trial, no setup cost and free training. The interface supports 15+ languages, and 1,000+ businesses across 26 countries use it.
ServiceM8 is Australian-built job management software aimed at small trade contractors and service businesses — the company itself describes its sweet spot as sole traders up to around 20 staff. It is known for a polished, fast iPhone/iPad app, drag-and-drop scheduling, automated customer texts and Siri integration, and has processed over $22 billion in jobs globally. Plans bundle monthly job credits and SMS rather than charging per user: Free (1 user, 30 jobs/month), Starter $29/month (unlimited users, 50 jobs), Growing $79, Premium $149, and Premium Plus $349 (1,500+ jobs), with extra jobs at roughly 20¢ each. There are no contracts or setup fees, and pricing varies by region.
EyeOnTask vs ServiceM8 at a glance
| Feature | EyeOnTask | ServiceM8 |
|---|---|---|
| Full app on Android | Yes — complete fieldworker app | No — iOS-only; Android gets limited "Lite" app |
| Full app on iPhone / iPad | Yes | Yes — exceptionally polished |
| Pricing model | Per user — unlimited jobs on every plan | Per job volume — unlimited users, monthly job credits |
| Price range | $7–$18 / user / month | Free – $349 / month (+ ~20¢ per extra job) |
| Free plan | No — 15-day free trial | Yes — 1 user, 30 jobs/month |
| Job scheduling & dispatch | Yes | Yes — praised drag-and-drop |
| Quotes & invoicing | All plans | All plans |
| Inventory / stock management | Built-in, all plans | No dedicated inventory module advertised |
| Equipment / asset management | Yes (Premium) — full lifecycle: install, service with photo+remarks, consumables log, part replacement, relocation, warranty claims, activity log, QR/barcode bulk audits | Asset management on higher plans |
| Visual workflow timeline on every record (request → quote → job → invoice chain with statuses) | Yes — on requests, jobs & contracts | Not advertised |
| Offline mode | Yes (Advance+) — incl. photos & signatures | iOS app caches job data |
| Live GPS staff tracking | All plans | Staff locations map |
| Customer portal | Yes (Advance+) — requests, quotes, invoices, payment | Online booking & quote acceptance |
| Automated client texts / reminders | Reminders (Premium) | Yes — "on my way" SMS, booking reminders |
| Accounting integrations | QuickBooks + Xero | Xero, QuickBooks Online, MYOB |
| Payments | Stripe & PayPal + on-site card/cash/cheque | Mobile card processing, online invoice payment |
| Interface languages | 15+ languages | English |
| Support | 24/7 email/chat (Premium), free training | Email/chat; self-serve on Free plan; partner network for setup |
| Ideal team size | 1 to 50+ technicians | Sole traders to ~20 staff (per ServiceM8) |
| Best for | Android/mixed-device & high-volume teams, global markets | Small all-Apple teams with modest job volume |
This table covers the headline differences. For the granular answer to any "does it have…?" question — contract management, purchase orders, request workflows, attendance tracking and more — see the full 90+ feature matrix across five platforms.
The device question: iOS-only vs Android + iOS
This is the decision point for most buyers comparing these two products. ServiceM8 is deliberately built for the Apple ecosystem — its full field app runs only on iPhone and iPad, the company recommends Apple devices and even runs an "Upgrade to iPhone" programme. For Android, ServiceM8 offers only ServiceM8 Lite, a companion app limited to core essentials like viewing schedules, job details and checklists. Independent reviewers are blunt about the consequence: if even one technician on the team uses Android, the full ServiceM8 experience is unavailable to them.
EyeOnTask ships its complete fieldworker app — jobs, forms, photos, signatures, inventory, GPS, offline mode — identically on Android and iOS. This matters most in markets where Android dominates: South Africa, India, Brazil, Indonesia and most of Africa, Asia and Latin America, where handing every technician an iPhone is an unrealistic hiring requirement. It also matters for any business that lets technicians use their own phones. In strongly iPhone-centric markets like Singapore, ServiceM8's Apple-first bet works well — provided the whole team stays on Apple hardware.
Pricing: per user vs per job
These products charge for opposite things, so which is cheaper depends entirely on your job volume and headcount.
How each model works
ServiceM8 bundles monthly job credits and SMS into flat plans with unlimited users and no per-user fees: Free (30 jobs), Starter $29 (50 jobs), Growing $79, Premium $149, Premium Plus $349 (1,500+ jobs). Jobs beyond your plan's allowance cost roughly 20¢ each, and reviewers note that busy months can make per-job charges feel expensive. Higher plans also unlock features such as electronic Forms and Asset Management.
EyeOnTask charges only for people: fieldworker seats $7 (Imperative), $10 (Advance) or $14 (Premium) per month, admin seats $12–$18, with a 20% annual-billing discount — and every plan includes unlimited jobs. Your software cost never rises because you had a busy month.
Worked examples (published rates, July 2026)
Sole trader, ~25 jobs/month: ServiceM8's Free plan costs $0 — unbeatable, and an honest win for ServiceM8. EyeOnTask would cost $7–$14/month after the trial.
Team of 5 technicians + 1 admin, high volume (~2,000 jobs/month): On ServiceM8 this volume requires Premium Plus at $349/month plus roughly 20¢ × 500 extra jobs ≈ $449/month. On EyeOnTask Premium the same team pays 5 × $14 + $18 = $88/month, flat, regardless of job count — roughly 80% less. Even a 12-person EyeOnTask team ($176/month on Premium) stays far below ServiceM8's high-volume cost.
The crossover is simple to reason about: ServiceM8 favours many users, few jobs; EyeOnTask favours growing job volume. If your business is succeeding — doing more jobs each month — ServiceM8's meter runs faster while EyeOnTask's stays flat.
Inventory, equipment and field features
EyeOnTask's clearest feature win is stock and equipment. Inventory management — stock levels, item history, items consumed per job — is included on every EyeOnTask plan, and the Premium plan adds equipment/asset management with QR/barcode scanning, per-asset service history and overdue-service tracking. ServiceM8's published feature set (job management, scheduling, quoting, invoicing, forms, asset management, online booking) does not advertise a dedicated inventory or stock-control module, so parts-heavy businesses — HVAC, electrical wholesale-billed work, fire safety, CCTV installation — typically track stock elsewhere.
Both products handle the core field loop well: digital job cards, photos, checklists, electronic signatures, client history and on-site invoicing. EyeOnTask adds full offline mode including signature capture (Advance plan and above) and live GPS tracking on all plans; ServiceM8 counters with unusually good automated customer communication — automatic "on my way" texts, booking confirmations and reminder messages — plus Siri voice commands on iOS.
Languages, regions and support
EyeOnTask is built for international teams; ServiceM8 is built for the English-speaking Apple world. EyeOnTask's interface runs in 15+ languages (English, Spanish, French, German, Dutch, Portuguese, Hindi, Japanese, Korean, Turkish, Hebrew, Russian and more) and the product operates across 26 countries, with payments through globally available Stripe and PayPal. ServiceM8 operates in English, with its strongest presence in Australia, New Zealand, the UK and iPhone-heavy markets like Singapore.
On support: EyeOnTask includes free onboarding training on all plans and 24/7 email/chat support on Premium. ServiceM8 support is email/chat-based — self-serve on the Free plan — supplemented by a paid partner network for setup and training. Reviewers rate ServiceM8's product polish highly; some reviews criticise its customer service responsiveness.
Which should you choose?
Android, volume or global reach matter
Any of your technicians use Android, your job volume is growing (unlimited jobs, flat per-user cost), you need built-in inventory or equipment management, you work in multiple languages, or you operate in Android-dominant markets like South Africa — with 24/7 support behind you.
You're a small all-Apple team
You're a sole trader or a team under ~20 staff where everyone carries an iPhone, your monthly job volume is modest, and you value ServiceM8's polished iOS app, automated customer texts and genuine free plan — especially in Australia, NZ, the UK or Singapore.
EyeOnTask pros and cons vs ServiceM8
Pros
- Full-featured app on Android and iOS — no device lock-in for hiring
- Unlimited jobs on every plan; costs stay flat in busy months
- Built-in inventory (all plans) and equipment management with QR/barcode (Premium)
- Complete offline mode including signature capture (Advance+)
- 15+ interface languages across 26 countries
- Free training, no setup cost, 24/7 chat support on Premium
Cons
- No free plan — ServiceM8's free tier (30 jobs/month) is better for sole traders starting out
- Per-user pricing means very large crews with tiny job volumes can cost more than ServiceM8's unlimited-user plans
- No automated "on my way" customer-journey texts — EyeOnTask's email + SMS reminder engine covers invoices, quotes, contracts and equipment rather than live arrival updates like ServiceM8's
- No Siri/voice integration; ServiceM8's iOS app polish is widely praised
- No MYOB integration (relevant for some Australian businesses)
Frequently asked questions
Does ServiceM8 work on Android phones?
Only partially. ServiceM8's full field app runs exclusively on iPhone and iPad — the company recommends Apple devices. Android users get ServiceM8 Lite, limited to essentials like schedules, job details and checklists. EyeOnTask's complete fieldworker app runs on both Android and iOS.
What's the difference in how they charge?
ServiceM8 charges by monthly job volume (free–$349/month, unlimited users, ~20¢ per extra job). EyeOnTask charges per user ($7–$18/month) with unlimited jobs on every plan. More jobs costs you more on ServiceM8; more staff costs you more on EyeOnTask.
Which is cheaper for a high-volume business?
EyeOnTask. At ~2,000 jobs/month, ServiceM8 requires its $349 Premium Plus plan plus ~20¢ per job above 1,500 — approaching $449/month — while a 5-tech + 1-admin team on EyeOnTask Premium pays a flat $88/month with no job limit.
Does ServiceM8 have inventory management?
Its published feature set doesn't advertise a dedicated inventory/stock module. EyeOnTask includes inventory on every plan and equipment management with QR/barcode scanning on Premium.
Which is better in South Africa or Singapore?
Singapore's high iPhone penetration suits ServiceM8 for small all-Apple teams. In Android-dominant South Africa, ServiceM8's iOS-only full app is a structural limitation — EyeOnTask's full Android app, unlimited jobs and 24/7 support fit better. EyeOnTask serves 26 countries in 15+ languages.
Does ServiceM8 offer a free plan?
Yes — 1 user, 30 jobs/month — and that's a genuine ServiceM8 advantage. EyeOnTask offers a 15-day free trial (no credit card) with paid plans from $7 per fieldworker per month.
Sources & methodology
Compiled in July 2026 from each vendor's public pricing page and documentation, cross-checked against independent review platforms. We note where ServiceM8 leads — its free plan, iOS polish, customer-communication automations and unlimited-user pricing for low-volume teams — because an honest comparison is more useful than a one-sided one. ServiceM8 pricing varies by region and changes over time; confirm on both vendors' sites before purchasing.
- EyeOnTask pricing & plan features — eyeontask.com/pricing (accessed July 2026)
- ServiceM8 pricing, plans & device policy — servicem8.com/us/pricing, free plan page and ServiceM8 Help Center (accessed July 2026)
- ServiceM8 plan prices & extra-job charges — G2 pricing profile and independent 2026 pricing breakdowns (Free / $29 / $79 / $149 / $349; ~20¢ per extra job)
- ServiceM8 reviews & iOS-only assessments — Capterra, Software Advice and independent Singapore FSM market roundups (2026)
- EyeOnTask reviews — Capterra (4.7/5, 72 reviews, July 2026)
EyeOnTask
