EyeOnTask vs Jobber: Field Service Software Compared (2026)
EyeOnTask is the more affordable choice for small and mid-size field service teams, and the stronger option for international businesses. EyeOnTask starts at $7 per fieldworker per month; Jobber's published plans start at $39/month for a single user and reach $599/month for 15 users. A 5-technician + 1-admin team pays roughly $88/month on EyeOnTask's top Premium plan versus roughly $198/month on Jobber's Connect team plan — about $1,300 less per year.
Jobber is the stronger choice if brand maturity, built-in payment processing, and paid AI/marketing add-ons matter most and your business operates in the US, Canada or the UK. Jobber has a far larger review base (1,400+ Capterra reviews vs 72) and sells an AI Receptionist and Marketing Suite that EyeOnTask does not offer.
What each tool is
EyeOnTask is field service management (FSM) software for trade and service businesses — HVAC, plumbing, electrical, cleaning, pest control, CCTV, solar, fire safety and more. A newer, fast-evolving challenger in the FSM market, it covers job scheduling, dispatch, live GPS tracking, a technician mobile app with full offline mode, AI-driven smart scheduling, inventory, equipment/asset management with QR/barcode scanning, custom forms, quotes and invoicing. The interface supports 15+ languages and the product is used by 1,000+ businesses across 26 countries. Plans run $7–$18 per user per month with a 15-day free trial, no setup cost and free training.
Jobber is field service management software focused on home service businesses in North America and the UK, used by over 250,000 service professionals. Its core strengths are quoting, scheduling, invoicing, automated client communication through its Client Hub portal, and built-in payment processing (Jobber Payments). Published plans run from $39/month (Core, 1 user) to $599/month (Plus, 15 users).
EyeOnTask vs Jobber at a glance
| Feature | EyeOnTask | Jobber |
|---|---|---|
| Starting price | $7 / fieldworker / month | $39 / month (1 user, Core) |
| Top-tier price | $14 fieldworker + $18 admin / month | $599 / month (Plus, 15 users) |
| Pricing model | Per user, role-based (fieldworker vs admin) | Plan tiers + $29/month per extra user |
| Free trial | 15 days, no credit card | 14 days, no credit card |
| Setup cost / onboarding | No setup cost, free training | Guided self-setup |
| Job scheduling & dispatch | Yes | Yes |
| Technician mobile app (iOS + Android) | Yes | Yes |
| Offline mode | Yes — incl. photos, notes & signatures (Advance plan and above) | Limited — view visits, fill forms, track time; no record editing or signatures offline |
| Live GPS tracking of technicians | All plans | Higher tiers |
| Quotes & invoicing | All plans | All plans |
| Inventory / parts management | Built-in, all plans | No native inventory module |
| Equipment / asset management | Yes (Premium) — full lifecycle: install, service history with photos, consumables log, warranty claims, QR/barcode scan | Basic job-level tracking |
| Customer portal | Yes (Advance+) — clients request jobs & quotes, view invoices, pay online; 50 logins included | Client Hub — quote approval, booking, payments |
| AI receptionist | No | Yes — add-on, $99/month |
| Contract management & recurring billing | Yes (Advance+) | Recurring jobs |
| Automated reminders | Email + SMS (Premium) — invoice due, quote due, contract & equipment expiry | Appointment reminders & follow-ups |
| Visual workflow timeline on every record (request → quote → job → invoice chain with statuses) | Yes — on requests, jobs & contracts | Activity feed |
| Accounting integrations | QuickBooks + Xero | QuickBooks Online only |
| Online payments | Stripe & PayPal (works globally) | Jobber Payments — US, Canada & UK only (2.9% + 30¢/card) |
| Automation / Zapier | Zapier | Zapier + large App Marketplace |
| Marketing suite | No | Yes — add-on, $79/month |
| Interface languages | 15+ languages | Primarily English |
| Support | 24/7 email/chat (Premium) | Business-hours phone & chat |
| Capterra rating (Jul 2026) | 4.7 / 5 (72 reviews) | 4.5 / 5 (1,462 reviews) |
| Best for | Cost-conscious & international teams, 1–50+ techs | US/CA/UK home-service teams under ~15 users |
This table covers the headline differences. For the granular answer to any "does it have…?" question — equipment lifecycle, contracts, purchase orders, offline capabilities and more — see the full 90+ feature matrix across five platforms.
Pricing: which is cheaper?
EyeOnTask is substantially cheaper than Jobber at every team size. The two products price differently: EyeOnTask charges per user with cheaper seats for fieldworkers than office admins, while Jobber sells plan tiers with user caps plus $29/month per additional user.
EyeOnTask plans (per user, per month)
| Plan | Fieldworker | Admin | Adds |
|---|---|---|---|
| Imperative | $7 | $12 | Scheduling, dispatch, invoicing, quotes, inventory, GPS tracking, mobile apps |
| Advance | $10 | $15 | + Offline mode, customer portal, contracts, chat, QuickBooks, Xero, Stripe, PayPal, Zapier |
| Premium | $14 | $18 | + Equipment management, expenses, audits, dynamic reports, reminders, 24/7 chat support |
Jobber plans (per month, published monthly rates)
| Plan | Price | Users included |
|---|---|---|
| Core | $39 | 1 |
| Connect | $119 | 1 |
| Grow | $199 | 1 |
| Connect (Team) | $169 | 5 |
| Grow (Team) | $349 | 10 |
| Plus | $599 | 15 |
Worked example: 5 technicians + 1 office admin
On EyeOnTask Premium (its most expensive plan): 5 × $14 + 1 × $18 = $88/month. On the mid-tier Advance plan the same team costs $65/month, and on Imperative just $47/month.
On Jobber Connect (Team): $169 for 5 users + $29 for the 6th user = $198/month. That makes EyeOnTask Premium roughly 55% cheaper for this team — about $1,320 saved per year — while including inventory and equipment management that Jobber does not offer natively.
Two fair caveats in Jobber's favor: Jobber discounts meaningfully on annual billing (up to roughly a third off in the first year, versus EyeOnTask's flat 20% annual discount), and Jobber's tiers bundle marketing automation and client-communication features that sit outside EyeOnTask's scope. EyeOnTask notes a $50 minimum transaction amount and that customizations may carry extra charges.
Mobile app and offline work
Both products have well-rated iOS and Android technician apps; EyeOnTask's offline mode is more complete. Field technicians regularly work in basements, plant rooms, parking structures and rural sites with no signal, so offline capability is a practical differentiator, not a checkbox.
On EyeOnTask's Advance and Premium plans, technicians can work on jobs offline — including capturing photos, notes, documents and customer signatures — and everything syncs when the device reconnects. Live GPS tracking, job time tracking and expense capture are part of the fieldworker app on all plans.
Jobber launched offline mode in January 2026, addressing a long-standing user complaint. It lets technicians view visit details, fill job forms and track time without a connection. However, as of mid-2026 it does not support editing existing records or capturing customer signatures offline, and creating invoices or processing payments still requires a connection. If your crews frequently lose signal, this difference matters; if they mostly work in connected urban areas, both apps will serve well.
Inventory and equipment management
This is EyeOnTask's clearest feature win. Inventory management — item history, stock levels, low-stock alerts, items consumed per job — is included on every EyeOnTask plan. The Premium plan adds full equipment/asset management: per-asset service history, upcoming and overdue services, health status, barcode/QR scanning and equipment reports. Jobber has no native inventory module; user reviews consistently list lack of inventory management among its limitations, and businesses typically fill the gap with third-party tools from Jobber's App Marketplace at extra cost. For HVAC, fire-safety, elevator, CCTV and similar businesses that maintain installed equipment on contract, this is a structural difference.
Client experience and marketing
Both products give customers a self-service portal; Jobber's edge is its paid AI and marketing add-ons. Through the EyeOnTask customer portal (Advance plan and above), clients can raise job requests and tickets, request quotes, view job cards and invoices, and pay online — the same core self-service loop as Jobber's Client Hub. EyeOnTask includes 50 client portal logins, with extra logins chargeable, and adds a website booking/contact form on the Premium plan. Jobber's Client Hub covers quote approval, online booking, visit details and payment, with automated "on my way" texts, reminders and follow-ups that reviewers consistently praise.
Where Jobber genuinely stands apart is its optional paid add-ons: a Marketing Suite ($79/month) for campaigns and review management, and an AI Receptionist ($99/month) that answers calls and books work automatically. EyeOnTask has no equivalent for these — though note they cost more per month on their own than an entire EyeOnTask subscription for a small team.
Integrations and payments
EyeOnTask covers both major accounting platforms; Jobber has the bigger marketplace. EyeOnTask's Advance and Premium plans include QuickBooks and Xero, plus Stripe, PayPal and Zapier — a practical advantage for businesses in Xero-heavy markets like the UK, Australia and New Zealand. Jobber syncs with QuickBooks Online (no native Xero) but offers a considerably larger third-party App Marketplace.
For payments: Jobber Payments is built-in and convenient, at 2.9% + 30¢ per card transaction and 1% for ACH, but it is only available in the US, Canada and the UK. EyeOnTask collects online payments via Stripe and PayPal (at those processors' standard rates), which work in far more countries, and supports on-site collection by card, cash, cheque or online with electronic signature.
Language and international support
EyeOnTask is built for international use; Jobber is built for North America and the UK. EyeOnTask's interface is available in 15+ languages including English, Spanish, French, German, Dutch, Portuguese, Hindi, Japanese, Korean, Turkish, Hebrew and Russian, and the product is used across 25+ countries. Jobber operates primarily in English, and key features like Jobber Payments are region-locked. For a service business operating outside the US/CA/UK — or running multilingual crews anywhere — this is often the deciding factor.
Support and onboarding
EyeOnTask includes free training, no setup cost, and 24/7 email/chat support on its Premium plan. Jobber provides business-hours phone and chat support with strong help documentation; reviewers rate its support well (~4.6/5) though some note queue delays during growth periods. Both products are consistently described by users as easy to set up, with small teams live within days.
What verified reviews say
As of July 2026: EyeOnTask holds 4.7/5 on Capterra (72 reviews, 100% positive sentiment) and 4.7/5 on GetApp, with users highlighting ease of use, the all-in-one consolidation of tools, and responsive support. Jobber holds ~4.5/5 on Capterra (1,462 reviews) and ~4.5–4.6/5 on G2, with praise for its intuitive interface, quoting workflow and automations, and criticism focused on per-user costs as teams grow, features locked behind higher tiers, and scalability limits past ~15 users.
Read the numbers in context: Jobber is the established incumbent — launched in 2011 with over 250,000 users — so its 20× larger review base reflects its age and market reach, and is meaningful social proof of a mature product. EyeOnTask is the newer challenger, and its usage tells the growth story its review count doesn't: 1,000+ client businesses across 26 countries have completed over 1.5 million jobs and generated over 1 million invoices through the platform, in an interface available in 15+ languages. The product ships modern capabilities — full offline mode including signature capture, AI-driven smart scheduling, and QR/barcode-based equipment tracking — without the legacy pricing tiers of an incumbent. Its smaller review sample scores higher on average, dramatically higher on value for money (4.8/5 on GetApp), and carries zero negative reviews to date. A typical pattern in software markets: the incumbent wins on ecosystem breadth, the challenger wins on price, pace and attention per customer.
Which should you choose?
Price, inventory or global reach matter
You want scheduling, dispatch, GPS tracking, a full offline field app, inventory and equipment management for $7–$18 per user — especially if you operate outside the US/CA/UK, need Xero, run multilingual crews, or maintain installed equipment on service contracts.
Ecosystem and AI add-ons matter
You run a home-service business in the US, Canada or UK, want automated client communications plus optional AI Receptionist and Marketing Suite add-ons, value built-in payment processing and a large app marketplace, and can absorb $119–$599/month plus $29 per extra user.
EyeOnTask pros and cons vs Jobber
Pros
- 5–8× lower per-user cost; role-based pricing (cheaper fieldworker seats)
- Built-in inventory on all plans; full equipment/asset management on Premium
- Complete offline mode incl. signatures (Advance+)
- Both QuickBooks and Xero; Stripe & PayPal work globally
- 15+ interface languages, used in 25+ countries
- No setup cost, free training, 24/7 support on Premium
Cons
- Newer challenger brand — a far smaller review base than Jobber (72 vs 1,462 on Capterra), though with a higher average score and 100% positive sentiment
- No AI receptionist or marketing suite add-ons (Jobber sells both, at $99/mo and $79/mo)
- Customer portal includes 50 client logins; additional logins are chargeable
- Smaller third-party app marketplace
- Some features (dynamic reports, e-signature, custom forms) reserved for the Premium plan
Frequently asked questions
Is EyeOnTask cheaper than Jobber?
Yes, significantly. EyeOnTask fieldworker seats start at $7/user/month and top out at $14 (plus $12–$18 admin seats). Jobber's published plans run $39–$599/month with extra users at $29/month. A 5-technician + 1-admin team pays about $88/month on EyeOnTask Premium versus about $198/month on Jobber Connect — roughly $1,300 less per year. Confirm current pricing on both vendors' sites.
What is the main difference between EyeOnTask and Jobber?
Pricing model and market focus. EyeOnTask charges low per-user rates and includes inventory, equipment management, a customer portal (job requests, quotes, invoices, online payment) and 15+ languages — built for cost-conscious and international teams. Jobber sells plan tiers, focuses on the US/Canada/UK home-service market, and adds paid extras EyeOnTask lacks: built-in Jobber Payments, an AI Receptionist ($99/mo) and a Marketing Suite ($79/mo).
Does EyeOnTask work offline for field technicians?
Yes. On Advance and Premium plans, technicians can work on jobs offline — including photos, notes, documents and customer signatures — with automatic sync on reconnection. Jobber's offline mode (added January 2026) is more limited: viewing visits, filling forms and tracking time work offline, but editing records and capturing signatures do not.
Does EyeOnTask integrate with QuickBooks and Xero?
Yes — Advance and Premium plans include both QuickBooks and Xero, plus Stripe, PayPal and Zapier. Jobber syncs with QuickBooks Online but has no native Xero integration.
Which is better outside the US, Canada and UK?
EyeOnTask. Its interface supports 15+ languages, it is used in 25+ countries, and payments run through globally available Stripe and PayPal. Jobber is primarily English-language and Jobber Payments only works in the US, Canada and the UK.
Which has better customer reviews?
Both are highly rated. As of July 2026, EyeOnTask holds 4.7/5 on Capterra (72 reviews); Jobber holds ~4.5/5 (1,462 reviews). Jobber has far more reviews; EyeOnTask scores higher on average and on value for money.
Do both offer a free trial?
Yes. EyeOnTask offers a 15-day free trial with no credit card, no setup cost and free training. Jobber offers a 14-day free trial of its Grow-level features, also with no credit card.
Sources & methodology
All pricing and feature data on this page was compiled in July 2026 from each vendor's public pricing page and product documentation, cross-checked against verified customer reviews on independent platforms. We deliberately note where Jobber leads (client portal, marketplace, brand maturity, marketing add-ons) — an honest comparison is more useful than a one-sided one. Prices and features change; always confirm on each vendor's site before purchasing.
- EyeOnTask pricing & plan features — eyeontask.com/pricing (accessed July 2026)
- Jobber pricing & plans — getjobber.com/pricing (accessed July 2026)
- EyeOnTask reviews — Capterra (4.7/5, 72 reviews) · GetApp (4.7/5, 58 reviews)
- Jobber reviews — Capterra (~4.5/5, 1,462 reviews)
- Jobber offline-mode scope, payment fees (2.9% + 30¢; ACH 1%) and US/CA/UK payments availability — Jobber public documentation and independent 2026 reviews
EyeOnTask
