Appliance Repair Software for
Repair Shops & Field Technicians.

Repeat visits because the right spare part wasn't on the van. No record of what was done to that
refrigerator last year. Warranty jobs billed by mistake. EyeOnTask fixes all of it — book repair jobs, track
every appliance by serial number, manage spare parts and invoice on-site, from one dashboard.

No credit card • No setup fee • Cancel anytime

Best Field Management Software for Appliance Repair business

5/5

What is appliance repair software?

Appliance repair software is a field service management tool that helps repair shops and technicians book repair jobs, track appliances by serial number, manage spare parts inventory, record complete service history per appliance and generate invoices on-site. EyeOnTask brings all of this into one web platform plus offline-first iOS and Android apps, so the back office and field technicians always stay connected.

Can I track serial numbers and warranty status of appliances?

Yes. Register every appliance as equipment with its serial number, model number, brand, category and warranty expiry date. Warranty status shows on the equipment record (expired warranties are flagged in red), and the dashboard even shows an "Equipment warranty expires within 15 days" widget so you can call the customer before the warranty lapses. Technicians can generate and scan QR codes or barcodes to pull up any appliance instantly.

How do technicians request spare parts from the field?

Technicians raise a material request directly from the EyeOnTask mobile app while at the customer's location. The back office receives it instantly, checks live stock, approves and dispatches the part or schedules a follow-up visit. Low-stock alerts make sure fast-moving parts like PCBs, compressors, motors and gaskets are reordered before they run out.

Does the software keep full service history per appliance?

Yes. Every appliance has an Equipment Activity timeline showing every event — installed, in repair, part replaced, reinstalled — each linked to its job number and technician. Sub-parts (like a compressor inside a refrigerator) have their own model, serial number and status. When a repeat customer calls, the dispatcher sees the full call history and every past repair in one click.

Can I manage AMC (annual maintenance contracts) for appliances?

Yes. Create fixed-price or service-based contracts built for AMC, link the customer's appliances to the contract, and define rate cards with free quotas — for example two free service visits a year, chargeable after that. Work patterns auto-generate the recurring maintenance jobs, and invoices are raised automatically or manually per your billing terms.

Is there a free trial?

Yes — a free trial with no credit card required and full access to every feature. Paid plans start at $7 per user per month.

Appliance Repair Software for Repair Shops & Field Technicians.

Best Field Management Software for Appliance Repair business

Every appliance tracked — serial number, warranty status, full repair history.

Serial number, model, brand, category, location and status (Deployed / Ready to Deploy / Discarded) on every appliance record.

Warranty expiry tracked per appliance — expired warranties flagged in red, so out-of-warranty repairs are always billed and in- warranty jobs never are.

Equipment Activity timeline — installed, in repair, part replaced, reinstalled — every event linked to its job number and technician.

Sub-parts with their own serial numbers — track the compressor inside the fridge — and attach user manuals to any appliance.

Know which warranties expire in 15 days — and raise warranty claims on-site.

"Warranty expires within 15 days" and "Equipment service due" widgets right on your dashboard.

Technician diagnoses an in-warranty fault? They raise the warranty request from the job on-site — photos, fault description and serial number attached automatically.

Back office tracks every claim's status with the brand or distributor — nothing slips through.

Never lose a repair to a missing spare part again

Low-stock alerts and purchase orders — fast-moving parts get reordered before they run out.

Material requests from the field — the technician raises a part request from the mobile app while standing at the appliance; back office approves and dispatches.

Barcode/QR scanning on parts — scan in and out of stock, zero data-entry errors, accurate counts always.

Book repair jobs in seconds — with the customer's full call history in front of you.

Client call history and service tracking built in — every past interaction one click away.

Drag-and-drop scheduler with conflict warnings — no double bookings, no forgotten visits.

Live GPS tracking — assign the nearest available technician when an urgent call-out comes in.

One scan pulls up the appliance's entire record — in 30 seconds.

Generate QR codes and barcodes for appliances directly from the equipment screen.

Scan spare parts in and out of stock — inventory counts stay accurate automatically.

The scan links the right appliance to the right job every time — zero mix-ups between two identical washing machines.

Turn one-time repairs into recurring AMC revenue.

Rate cards with free quotas — e.g. two free service visits a year, billable automatically beyond the quota; contract-specific part rates override master pricing.

Link Equipment — the customer's ACs, fridges and washers attach to the contract and are added to every new job automatically.

Work patterns auto-create the recurring maintenance jobs — weekly, monthly, quarterly — straight onto the dispatch board.

Billing terms your way — deposits, recurring fees, tax, automatic or manual invoice generation with a live payment plan summary.

Parts + labour invoiced on-site. Payment collected before you leave.

One-click invoice from a completed job — branded templates with your logo and tax details pre-filled.

Payment collection on the field — cash, card, or online via Stripe and PayPal; recurring invoices for AMC clients sent automatically.

One-way sync with QuickBooks and Xero — your accounts reconcile themselves.

Customers raise their own repair tickets — 24/7, without calling you.

Customers see their registered appliances, service history, quotes and invoices — full self-service.

Live job status updates and automatic feedback requests after every completed repair.

EyeOnTask for Appliance Repair