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Field Service Software | Features

Why must businesses use Field Service Management Software?

Next generation digitization features are the main reason you must have all those working for your growth.

Features such as Invoicing & Billing, Quotations/Estimations, Job Scheduling, Inventory Management, Job Time Tracker, Job Dispatching, Client Call history and Service Tracking, Payment Collection On The Field,Electronic Signature and Customer Portal. These features will improve overall operations, remove paper work and save time so that you can focus on generating more and more revenues.

Billing & Invoicing

EyeOnTask's Field Service Software provides powerful Invoicing tools both for your back office and field force.

Equipped with latest inbuilt and customizable Invoice templates we allow you to do billing and generate invoice in a single Click.
Once a job is completed your Field force/Field Workers/field service technicians can generate invoice at the client site, it's as simple as that.

Managing finances was a tougher task before but not now, using Eyeontask will enable you to create, email and track all your invoices. By improving the Invoicing process you can get better hold of your business and increase profit.

Integrated Invoice and Inventory will together allow you to manage asset flow and profit monitoring. We hope you invoice more and get paid more, use Eyeontask, start a Free trial now.

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Quotations/Estimations

In order to convert clients we need to impress them with some digital and informative Quotes. With EyeOnTask's Quotation/Quotes/Estimation feature you can reach out to potential clients.

Both your back office team and the field service technicians can generate quotation and email to potential prospects. Quotations can be raised under your own branding, using your inventory items and field labors.

Your Field Workers can use mobile app to create Quotation or Provide estimation for a future work order on the go. You can also get quotation and estimations approved by customers in the field and once approved a digital work order will be dispatched to field worker and back office will also be in sync. EyeOnTask's Field Service Software provides a complete Quote management module which can drastically improve your customer conversion rate resulting in higher revenues.

Give it a try now, Sign up for a free EyeOnTask Trial now.

Job Scheduling

We here at EyeOnTask are committed to build a easy life for all our Field Service businesses thus we have empowered them with Job Scheduling Software.

Whenever a Customer / Client calls in, you don't need to look for available time slots, field workers and stress in, with simple three clicks you can create a work order and allocate to the most appropriate field worker.

Field Service Software which is packed up with intelligence Scheduler tells which field workers are available, jobs location and field workers location which helps the office manager to allocate and dispatch jobs easily. One screen on Scheduler will present all important details for all the field force for a day / week / month, job management is easy with EyeOnTask's Job Scheduling Software.

An interacting user friendly interface, intelligence to dispatch and allocate jobs, finding right field workers, showing whole day / week / month schedule at once, status filters, drag drop feature to make it more easy and lot more, all these features are integral part of the EyeOnTask's Scheduling software.

Want it to try this at your own, Sign up for a free EyeOnTask Trial now.

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Inventory Management

For every successful business most significant is that we take care of Finances thus for Field service businesses Inventory management becomes essential.

As promised quite a few times above, we at EyeOnTask are committed to bring ease to all our field service businesses and making them efficient to become profitable and increase revenues that's why we have Inventory management for you. EyeOnTask's Field Service Software has in built Inventory management software which lets you manage asset, stock in/out, low stock alerts, warehouses and most important profits that a business is making of its products, services and labor.

Inventory integrated with Accounting keeps you on top of your business profit auditing. Your field workers will be carrying inventory on their mobile.

As soon as the field worker consume the item in the field at client's site your back office will be notified and inventory gets automatically adjusted.

See it in action for yourself, Sign up for a free EyeOnTask Trial now.

Job Time Tracker

Time is money, yes it is. When field worker will arrive at client location? How much time spent on Travel and actual job start finish times? All these are calculated automatically with EyeOnTask's mobile app.

Stand out feature that EyeOnTask app has is that your field workers can keep only one job in progress at once and only the time spent on that job will be calculated, making sure all important times which are billable to client are done on the jobs. Time tracked on Jobs can be easily turned into Invoices and shareable reports that keep your clients and back office up to date. Along with effective Job time tracker all important location stamps are also captured with travel and job timing updates. EyeOnTask admin portal also allows you to control whether your field force can enter in times or you want all those captured automatically on certain job updates.

Try it yourself and see power of Field Service Software's time tracking and it's result in increasing revenues,as we repeat "Time is Money"

Be a part of EyeOnTask and make it working for yourself, Sign up for a free EyeOnTask Trial now.

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Job Dispatching

EyeOnTask's intuitive and real time Dispatching Software comes up with power packed features to create a work order and dispatch it to the field workers in a matter of 2 clicks in seconds.

Receive a call from customer, create a work order, allocate it to fieldworkers and they will be notified within a second. Dispatching was never this easy before as it is now with EyeOnTask's Field Service Software.

As a field worker you will going to get a notification whenver there is a new job for you and also the field worker will be able to see all the details for the job scheduled for him/her.

On the other hand as a business owner you will be able to see Job's progress, status updates in real time which you can use to keep customer up to date on the Job's progress.

Dispatching software will accelerate and streamline the process so that Dispatcher, field worker, customer and business owner are on the same page and working and seeing updates as the job is progressing.

Better co-ordination and work delivery brings customer satisfaction and more customers and in turn increased revenues for you.

Want to use EyeOnTask's Dispatching Software, Sign up for a free EyeOnTask Trial now.

Client Call history and Service Tracking

You don't need to open big paper registers any more when a Customer calls in for a service or installation request. EyeOnTask's digital platform provides you the ability to see all of the Customer call and service history under the customer section. At one glance you are able to get all the information about the earlier calls and services done for a particular customers.

You can also see all of the Customer's invoices and payment done so that you can quickly act on it and create a new work order on request. Using the previous calls and service history for Customers you can provide better services and choose the appropriate field workers who is best suited to the Job. With EyeOnTask's Client call history and Service tracking feature you can also do reporting on all your customer base and gets insights on how your business can improve and bring in more and more revenues. It has all gone digital with EyeOnTask as your field workers can also see all of these details on their mobile app while they are out in the field.

Wanted to see how this feature can help you grow? Sign up for a free EyeOnTask Trial now.

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Payment Collection On The Field

Next generation EyeOnTask's native mobile apps are for your field workers to take a giant leap in this new era of digitization. With the help of mobile app your field workers can raise a invoice in the field and at the same time they can collect the Payment, yes they can collect the payment in the field and your account will be funded in a real time. How cool is that? create work order, dispatch to field worker,

field worker will finish the Job & raise the invoice, gets customer to sign on the feedback form, payment done by customer and that's it.

You also wanted to start collecting payment in the field, Sign up for a free EyeOnTask Trial now.

Electronic Signature

Every successful business needs to have happy and satisfied customers. And it is of most significance that you have the proof of satisfaction with you when you are monitoring the Jobs specially from Back office. Electronic Signature feature in the EyeOnTask's mobile is solely designed to fulfill the above mentioned purpose.

EyeOnTask's native Android and iOS apps let's your field worker to capture Customer's electronic Signature after they complete the Job at the client site. Customer can also provide their feedback and to authorize the work done they can sign in on the Field workers app digitally. The Electronic signature will be attached to the feedback form and can be seen under the Job in the back office.

You are looking to capture your customer's electronic signature too? Sign up for a free EyeOnTask Trial now.

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Customer portal

You have always been looking for a portal which your customers can use to raise work for you? Don't you? EyeOnTask's field Service management Software is a comprehensive package to meet all your requirements.

We provide separate Customer portal for all of your clients / customers. They can sign in on the portal at their own and can directly create work order so that you are aware that there is work which needs to be done for this customer. Customer portal is a fantastic way to Offer a more responsive customer experience as the name itself says it is "Self Service portal for Customers". EyeOnTask's Field service software let your customers do their own branding on the Customer portal. They can create work orders, see status updates and make payments directly to you.

With the help of Customer portal you can raise your income and revenues by simple reducing the time spent by you with customer interactions. This Customer portal will be 24*7 support for all your important and valuable customers.

Get your own customer portal with EyeOnTask. Sign up for a free EyeOnTask Trial now.

There are a certain things which need to be checked and properly evaluated before choosing best software for your Field service industry.

Features like Jobs scheduling, Asset management, Invoicing and location tracking are present in your Field service software or not? Do they cost extra apart from the subscription fee you pay?

Are you getting support of good job management mobile application or not?

Job management or work order user interface must be simple and easy to use.

Field service management software comes up with customer portal or not? Does it cost any extra apart from the subscription fee?

Is your Field service software accessible on mobile devices or tablets?

Is Field service software has the ability to have a multiple services on single job, so that you don't need to create different job cards for different services for same client?

Can you assign multiple field worker on the same job?

Last but not least value for money, New software always puts a additional operating cost for a company so Pricing for field service software must be comparative & competitive.

And we can say this with all the confidence that EyeOnTask has Unmatchable features in Unbeatable Price.
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